Privacy
Privacy Policy
Last updated: July 10, 2026
Keystone Design respects your privacy. This policy explains how we collect and use information from people who contact us through our website, phone number, email, text message, or other business communication channels.
Information we collect
When you contact Keystone Design, we may collect your name, phone number, email address, project or property address, project type, survey status, message details, photos or documents you choose to share, and communication history related to your inquiry. Our website and server may also collect standard technical information such as browser type, IP address, pages visited, and timestamps for security and reliability.
How we use information
We use information to respond to inquiries, evaluate project requests, coordinate appointments, organize project materials, provide customer-care follow-up, maintain business records, improve our website and communications, and protect against spam, misuse, or security issues.
SMS and mobile information
Keystone Design may send customer-care SMS messages only when requested or consented to, such as when you ask for a text follow-up or agree to receive a message after a call. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, or HELP for help.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are used for Keystone Design customer-care communication and are not sold.
Sharing information
We may share project information with Keystone team members, consultants, contractors, permitting support contacts, or service providers when needed to respond to your inquiry or support your project. We may also share information if required by law, regulation, court order, or a legitimate business or safety need. We do not sell personal information.
Data retention and choices
We retain business communication and project information as reasonably necessary for client service, business records, legal compliance, and operational continuity. You may request that we update or delete contact information where practical, subject to our need to maintain legitimate business records.
Contact us
Questions about this policy can be sent to Dylan@Keystone.Design or mailed to Keystone Design, 88900 Overseas Hwy #4, Tavernier, FL 33070.