SMS

SMS Terms

Last updated: July 10, 2026

Keystone Design may send customer-care SMS messages only when requested or consented to. Examples include callback coordination, appointment or meeting coordination, project inquiry follow-up, document or photo reminders, and responses to inbound text messages.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to opt out of SMS messages.
  • Reply HELP for help.
  • SMS is not used for emergency communication.
  • Keystone Design does not send marketing blasts through this SMS program.

Opt-in and opt-out

Website visitors may opt in by texting START to +1 305-440-5539, where the customer-care SMS disclosure is published. During a phone call, Keystone staff first ask: “Would you like Keystone Design to send customer-care text messages to this number about your project or callback request? Message frequency may vary and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not required to purchase services.” A caller must affirmatively agree before a follow-up text is sent. You may opt out at any time by replying STOP, UNSUBSCRIBE, CANCEL, or QUIT, and request assistance by replying HELP or INFO.

Privacy

SMS and contact information are handled according to our Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Contact

For help, call +1 305-440-5539 or email Dylan@Keystone.Design.